OnPeak Solar, Inc. Privacy Policy
OnPeak Solar, Inc. ("OnPeak") maintains this Privacy Policy in order to demonstrate our commitment to your privacy and the protection of your information. As part of our normal operations, we collect and, in some instances, disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. OnPeak reserves the right to make changes to this Privacy Policy at any time. You agree that any changes will be effective when posted on-line at this location and that your continued relationship with OnPeak and the use of this web site will constitute your acceptance of any changes or additions to this Privacy Policy. You may identify whether OnPeak has revised this Privacy Policy by noting the below “Effective Date”.
OnPeak does not rent, sell, lease, or barter your e-mail address or other contact information to third parties. However, OnPeak may use your contact information and other information about your residence or business that is gathered through this site's contact form, by telephone, by mail, through a site visit, or any other means in OnPeak's purpose of providing you with a solar system installation, financing, maintenance, or other services and products as our relationship dictates. Accordingly, we may provide your information to third party vendors, contractors, and other organizations in furtherance of these activities. As we can not control the operations of third parties, we can not control how these third parties may use your information outside the scope of their relationship with OnPeak. Accordingly, you may not wish to disclose certain information that you deem to be confidential or private to OnPeak. We will not share your information with any third parties that do not have a relationship in the furtherance of our relationship with you. In the event that this policy changes, we will provide you with an opportunity to opt out or otherwise prohibit the disclosure of your information to such third parties. We will never willfully sell, lease, or rent any personally identifiable information about you or your business to any third party without first receiving your permission.
Of course, no data transmission over the Internet can be guaranteed to be 100 percent secure, and we do not warrant that your information will be absolutely secure. Any transmission of data on or through the use of our site is at your own risk. We are not responsible for the privacy practices or the content of any other sites. All of our employees and others who have access to, and are associated with the processing of your information, are obliged to respect the confidentiality of your personal data.
When you request a site visit and a proposal for the installation of a solar electric system, you are required to provide certain personal information to us to allow us to evaluate the system's feasibility and to design the system. In addition, we may request certain financial information in order to determine the payback and return on investment of your proposed system since certain metrics depend upon your energy usage, marginal tax rates, and other information. OnPeak may assist in the financing of your system, however, you have the option of dealing directly with the financial institution and may restrict our access to certain financial information. As part of our customer acceptance process, OnPeak may perform due diligence procedures, including credit checks and employment verifications. This information will be for our exclusive use and will not be shared with third parties except with your explicit permission. Each time you correspond with us in any manner, you agree to provide and maintain accurate, complete and updated information.
After you have purchased a solar electric system for us or requested a site visit and proposal, we may be in communication with you about our site, your system or other matters relating to our relationship to you. These communications are essential to our relationship with you and our ability to provide you with quality systems and services which meet your needs. We may maintain information about our communications with you for future use. You have the option of notifying us of your willingness to terminate our relationship.
We may use cookies to keep track of your interaction with our site. Cookies are small text files that are sent to your browser and stored on your computer. We may use cookies to deliver content specific to your interests and to recognize you when you visit our site.
We cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this Privacy Policy. For example, we may be required to disclose personally identifiable information to the government or by court order under certain circumstances. In addition, you authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole and exclusive discretion, believe necessary or appropriate.
If you have decided to refer an individual or have been referred, you authorize us to disclose such information to the other party as is necessary to complete our referral program. If you have purchased a solar electric system from us, we may contact you to determine whether you wish to participate in our referral program and provide certain contact and personal information for use by prospective customers in evaluating our services and products. We may request you to allow us to use photographs and other information about your solar electric system and your home or business in our marketing literature, this web site, or other public communications. Since most solar electric systems are readily observable from public areas, OnPeak can not control photographs or other information gathered by the general public or other third parties in this manner or any information that you share to parties other than OnPeak.
In order to maximize protection of your information, we have you communicate directly with third parties, such as lenders, where the information is not required for us to serve you.
You have the ability to correct or change certain information in our records, such as your address and contact information. You may change this information at any time and as often as necessary. If you need assistance or have questions about correcting information, you may contact us phone, mail. or e-mail.
This Privacy Policy is incorporated into and subject to the OnPeak Solar, Inc. Sales Terms and Conditions and the Terms of Use of this web site that you accept when contracting us for your solar electric system and the use of this web site. If you have any questions about this Privacy Policy or our privacy protection practices, please contact us.
This Privacy Policy was last updated on May 4st, 2009.